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Frequently Asked Questions

 

We hope that you will find all the answers to your questions on this page. If you have further questions, please do not hesitate to contact us.
We would be only too glad to help!

 

What is OLASA?
OLASA is an organization whose mission is to promote professional selling practices, provide education and information to sellers, and to serve as a consortium of ideas, experience and business practices.

Who are its members?
Members are online auction merchants and sellers that practice good selling techniques, strive for outstanding customer service, and are devoted to professional business practices.

How is OLASA governed?
OLASA governing body consists of a board of directors and a board chairman. Board members are elected yearly, and in turn elect the board chairman. Various committees provide input along the lines of membership, education, professional advise, and promotion.

Are these salaried positions?
No. All OLASA members serve on a voluntary basis.

Who can join?
Interested sellers submit an application for membership. The Membership Committee will ensure that applicants meet and maintain certain conditions regarding selling, feedback, and professionalism.

Are there any fees/dues?
No - however members are asked to make a small donation to help defray the costs of our websites.

As a seller, what are the benefits of membership?
Members receive help with auction listings and other business related topics; they are listed on a main search page for current auctions; they receive a "drop-in" logo to use in their listings that links to OLASA info; they benefit from the experience of many years of selling techniques; they receive a member profile page listing on the OLASA site.

Are there any limits/restrictions on what I sell?
No. Any seller who meets the requirements for eBay, and other designated auction sites, is automatically eligible for membership consideration.

What if I only sell a few items here and there?
OLASA consists of sellers from every level of selling activity. Though there is a minimum requirement for participation, there is no requirement for the rate at which your selling grows.

What are the requirements?
Members must meet and maintain certain selling standards. Members must have been a seller for more than 6 months. (Also see "How to Qualify")

Who determines my membership status?
The Board Of Directors will have ultimate authority over membership status (with input from members, and/or membership committees).

As a buyer, what are the advantages of purchasing from an OLASA member?
As with any professional organization, OLASA enforces strict guidelines to insure consistent customer service, and product satisfaction. As a self-governing and policing association, it is in the best interest of all members to follow the best selling practices and provide excellent customer service.

Does OLASA endorse a sellers product?
No. OLASA endorses its members as being reputable sellers. OLASA does not endorse the product they sell.

If I purchase from an OLASA seller, do I have any recourse if I am not satisfied?
OLASA encourages its members to provide complete customer satisfaction and service. A seller who receives multiple complaints from buyers will be considered for removal from OLASA. OLASA cannot guarantee a seller's product or service, but will investigate any reports it receives.

 

Please note: The use of the logo or the letters OLASA by nonmembers is not permitted. Nonmembers found to be using the association logo or initials without permission will be reported to eBay for misrepresenting their auction information and may also face additional action by the association including possible legal action.


© 2004 Online Auction Sellers Association USA