At Olasa, our goal is to grow and create value for all the members and most important our customers. We always remember, though, that how we go about achieving our goals is just as important as the result.

Clearly, common sense, good judgment and our six core values - customer focus, performance, integrity, respect, diversity, and teamwork serve as a solid foundation for our everyday practices.

In the interests of forthright and ethical selling practices, OLASA members agree to abide by the following guidelines:

Auction or advertising descriptions will be clear, concise, and include all pertinent information, including accurate descriptions of any flaws or damage. The condition of items must be accurately represented, including but not limited to, age and period, size, and colors where applicable. Any "special" information about the item will be revealed.

 

Good photographic techniques will be used, showing the actual item clearly and representing the item fairly. We expect our members not to hide or camouflage flaws or damage. Close ups will be offered as necessary.

 

 

All items will be packaged carefully with consideration for the rigors of shipping, so that the item will arrive in the same condition that it was shipped. For more information and tips on packaging items, please visit the USPS website.

 

 

Association members will not charge excessive handling fees. Handling fees may be charged to cover the cost of materials used for shipping, however should not be used as a means to derive profit or avoid fees.

 

Association members are independent sellers with a variety of return policies. Being a member of this association means that the member places importance on fairness and honesty in their business. All members will be available after an item is shipped to discuss any possible problems. If you have a question regarding a sellers' policy on accepting returns and how refunds will be issued, it is suggested that you contact the seller regarding their specific policy prior to bidding.

 

Association members treat all information obtained in order to complete a transaction, including, but not limited to; name, home address, and e-mail address, as private and confidential.

This information is never disclosed to any other seller or outside source.